Client Overview

W&RSETA, responsible for managing 11 offices across the nation, sought a modern and reliable system for managing time and attendance, as well as secure access control. After conducting thorough research and a competitive tender process, they selected ZKTeco’s  advanced hardware and software solutions, which were installed by Secure Africa Risk  Management Services.

Requirement

Rydwaan Mahomed, Facilities Specialist at W&RSETA, explains, “We needed a system capable of managing approximately 80 doors across multiple locations, including server and emergency exits. The user-friendly interface of the ZKTeco system, along with its self-registration feature, made it easy to manage users remotely via a mobile  app.”

The system integrates seamlessly with their Jarrison time and attendance software, which is linked to their SAGE payroll system. Rydwaan adds, “This integration has  enabled us to accurately manage staff time, reducing reliance on trust and minimizing  time-related discrepancies.”

Solution

Morris Biza, Director of Secure Africa Risk Management Services, highlights the installation experience: “ZKTeco’s hardware was straightforward to install and integrate. While there were some challenges, ZKTeco’s technical support was excellent. Their team, especially Thabo Dibakwane, was hands-on throughout the process, ensuring we had the knowledge and assistance needed to succeed.”W&RSETA now centrally manages nearly 72 doors using ZKTeco’s Bio CVSecurity software, allowing for efficient user access control and reduced administrative overhead. “Remote enrollment saves costs and alleviates administrative headaches. ZKTeco is a top-tier solution that we highly recommend,” Morris concludes. ZKTeco continues to establish itself as a trusted and innovative access control and attendance system, ideal for government departments and businesses requiring scalable, secure, and easy-to-manage solutions.

Configurations